Frequently Asked Questions

Everything you need to know about our exterior cleaning and property maintenance services in Byron Bay.

Our Services

What services does Haus Lab Co offer?

Haus Lab Co provides professional exterior cleaning and property maintenance services throughout Byron Bay and the Northern Rivers region. Our core services include house washing (soft wash), window cleaning, pressure cleaning, solar panel cleaning, roof & gutter cleaning, and general property maintenance. We service both residential homes and holiday rental properties.

What is the difference between house washing and pressure cleaning?

House washing (soft washing) uses low-pressure water combined with eco-friendly cleaning solutions to safely remove dirt, mould, algae, and grime from exterior surfaces like rendered walls, timber cladding, and painted surfaces. Pressure cleaning uses high-pressure water to clean hard surfaces like driveways, paths, patios, and concrete areas. We recommend soft washing for your home’s exterior walls and pressure cleaning for hard ground surfaces.

How often should I get my house washed?

In Byron Bay’s humid, subtropical climate, we recommend house washing every 12–18 months. The combination of humidity, salt air, and tropical conditions means mould and algae can build up faster than in drier regions. Homes closer to the ocean or surrounded by dense vegetation may need more frequent cleaning.

How often should solar panels be cleaned?

Solar panels in Byron Bay should be professionally cleaned every 6–12 months. Dust, bird droppings, pollen, and salt spray reduce panel efficiency by up to 25%. Regular cleaning keeps your panels performing at their best and protects your investment.

Why is gutter cleaning important?

Clogged gutters cause water overflow, which can damage your roof, fascia boards, and foundations. In Byron Bay’s heavy rain season, blocked gutters are a leading cause of water damage to homes. We recommend gutter cleaning at least twice a year — before summer storm season and after autumn leaf fall.

Pricing & Quotes

How much do your services cost?

Pricing depends on the size of your property and the service required. As a general guide: house washing starts from $250, window cleaning from $150, pressure cleaning from $200, solar panel cleaning from $150, and roof & gutter cleaning from $250. We provide free, no-obligation quotes for every job.

Do you offer free quotes?

Yes. Every quote is free and comes with no obligation. We can provide quotes based on photos you send us, or we’re happy to visit your property for a more accurate assessment. Call us on 0403 934 938 or use our online quote form.

Do you offer package deals or regular maintenance plans?

Yes. We offer maintenance packages that bundle multiple services at a discounted rate. These are ideal for holiday rental property managers and homeowners who want to keep their property in top condition year-round. Visit our Maintenance Packages page for details.

Service Area

What areas do you service?

We service Byron Bay and the surrounding Northern Rivers region, including Bangalow, Suffolk Park, Brunswick Heads, Mullumbimby, Ocean Shores, Lennox Head, Ballina, Newrybar, and Federal. If you’re unsure whether we cover your area, give us a call on 0403 934 938 — we’re happy to help.

Do you service holiday rental properties and Airbnbs?

Absolutely. We work with many holiday rental and short-term accommodation property managers across Byron Bay. We offer flexible scheduling around guest check-in/check-out times and can set up recurring maintenance schedules to keep your property guest-ready.

Booking & Process

How do I book a service?

You can book by calling us on 0403 934 938, using our online quote form, or messaging us through our website chat. We typically respond within a few hours and can often schedule same-week appointments.

How long does each service take?

Timing depends on property size and condition. As a general guide: house washing takes 2–4 hours, window cleaning 1–3 hours, pressure cleaning 1–3 hours, solar panel cleaning 1–2 hours, and gutter cleaning 1–2 hours. We’ll give you a time estimate when we provide your quote.

Do I need to be home during the service?

Not necessarily. As long as we have access to the areas that need cleaning and access to an outdoor water and power point, we can complete most services while you’re away. We’ll send you before and after photos so you can see the results.

Safety & Environment

Are your cleaning products safe and eco-friendly?

Yes. We use biodegradable, eco-friendly cleaning solutions that are safe for your family, pets, plants, and the local environment. This is especially important in Byron Bay where we’re surrounded by sensitive coastal and hinterland ecosystems.

Are you insured?

Yes. Haus Lab Co is fully insured with public liability coverage. You can request a copy of our insurance certificate at any time. We take every precaution to protect your property during our work.

Will pressure cleaning damage my surfaces?

When done professionally, no. We adjust water pressure and nozzle types for each surface. Soft, painted, or rendered surfaces get low-pressure treatment (soft washing), while hard surfaces like concrete and pavers can handle higher pressure. Our team is trained to use the right technique for every material.

Contact

How can I contact Haus Lab Co?

You can reach us by phone on 0403 934 938, via our website chat, or through our online contact form. We’re based in Byron Bay and available Monday to Saturday. Follow us on social media for before/after photos, tips, and special offers.

Ready to get started?
Call us on 0403 934 938 or view our services to request a free quote today.